Imagination
April 2008 - Issue 02
HOT OFF THE PRESS
Here we highlight the most useful new functions to come with Hyland Software’s OnBase 7 enterprise content management system, which is an integral part of our solutions.
The new release introduces business process modeling (BPM) and business activity monitoring (BAM), both of which can help you to model, monitor and continuously improve document-driven business processes.
The BPM helps to eliminate those activities that add time, cost and risk but no customer value. You can use its graphical modeling capabilities to design a document-centric process and ‘what-if’ scenarios that identify potential bottlenecks, quantify expected productivity gains and predict the effectiveness of a process before it’s deployed in production.
As for the BAM, this will give you real-time, dashboard views into the performance of your document-driven processes and enable you to easily identify and correct problem areas such as work overloading, stagnating work and incomplete transactions. This functionality also works with enterprise portals that you may have built with Microsoft SharePoint and/or IBM Websphere.
Another plus of the new release is that OnBase-managed content can be indexed and searched directly using Microsoft Office SharePoint Search. This integration is very helpful if you need to search for content across both SharePoint and OnBase repositories. The end result is a single list sorted by relevance regardless of the repository in which the content resides.
OnBase 7 is all about enabling you to access the documents you need in the way that you need them, via your preferred applications. In so doing, OnBase 7 addresses what analysts see as the biggest barrier for successful ECM implementations.
“Historically, many ECM initiatives have forced people to jump in and out of applications… to manage and access content. This quickly results in frustration and poor adoption. Instead, ECM technology needs to be deployed into the way that work gets done.” Forrester Research "The Top Five Technology Trends That Affect Your Enterprise Content Management Strategy" (October 2007)